Blog Archives

Sometimes I miss that British way of saying things

Just received a form email from British Airways, and their distinct phrasing caught my eye. Wouldn’t it be nice if USA organizations sent emails as straightforward (yet stylish) as this.

Dear JP,

You have previously confirmed you would like to receive information about the latest offers, products and services from British Airways.

We are currently carrying out some housekeeping on our database and we’d like to ensure you are still happy to receive this information.

If you wish to continue receiving communications from British Airways, you need do nothing further. If you no longer wish to hear from us, you can unsubscribe here

Yours sincerely,
Customer Services

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Spring Break Tales from the Road and the Air

IMG_0781I’m off on another adventure today, currently writing this from the spacious and comfortable Toronto Pearson Airport in Canada. Final destination is London, England, where I carved out many memories and theatrical adventures in my early 20’s, but haven’t been there in person for just over seven years. So it will be an exciting reunion with a vibrant city.

For this on the road adventure, I’m pledging to write more on the blog, maybe/hopefully once a day, since there are several sure to be memorable theatre performances on my itinerary, and it might be interesting to reflect publicly on similarities and differences in the city since my earlier time living and working there.

But for now, I just have the energetic purgatory of airport life to report on. I keep feeling like Canada offers a fresher, looser take on the airport routine than what those of us in the USA have come to dread in recent years. Instead of uber-serious gate agents, people actually smile at you. The food offerings are freshly made for a modest price and not sterile wrapped in zealous amounts of packaging. And even some of the planes, as I saw this morning in the photo above, are more colorful and intimate than their American cousins.

It was especially refreshing to depart from cozy and friendly Windsor airport, which stands in stark yet refreshing contrast to the mammoth DTW. In Windsor there are only three gates and one small check-in area, giving the impression that one has traveled back in time to the golden era of air travel or come into a vacation resort. Or chosen an efficient spot to depart on a new adventure.